Warranty – TBR Tires
YOU ARE ELIGIBLE FOR THE BENEFITS OF THIS WARRANTY IF:
- You are the owner of new radial truck tires, and
- Your tires bear Department of Transportation-prescribed tire identification numbers and are not branded
“NA” (Not Adjustable), or “Blem” (Blemish) and - Your truck tires have been used only on the vehicle on which they were originally installed according to the
vehicle manufacturer’s or tire manufacturer’s recommendations, and - Your tires were purchased on or after June 1, 2012.
WHAT IS COVERED AND FOR HOW LONG?
FREE TIRE REPLACEMENT
Truck tires covered by this warranty that become unserviceable due to a defect in workmanship or material during the first 2/32nds of usable treadwear or 12 months from date of purchase, whichever comes first, will be replaced with a comparable new tire without charge. You pay only for the mounting and balancing.
(Without proof of purchase, date of manufacture will be used to determine age.)
PRORATED TIRE REPLACEMENT
Tires worn beyond the first 2/32nds of usable tread, or are more than 12 months from date of purchase, whichever comes first, that become unserviceable due to a defect in workmanship or material will be replaced on a prorated basis. You are responsible for mounting and balancing charges.
HOW WILL PRORATED CHARGES BE CALCULATED?
The replacement price will be calculated by multiplying the current original tread that has been worn off at the time of adjustment. The cost of mounting, balancing, and other service charges, disposal fees, or applicable taxes are payable by you.
WHAT IS A COMPARABLE TIRE?
A “comparable” new tire may either be the same line of tire or, in the event that the tire is not available, a tire of the same basic construction and quality with a different sidewall or tread design. If a higher-priced tire is accepted as replacement, the difference in price will be at an additional charge to you. Any replacement tire provided pursuant to this warranty will be covered by the radial truck tire warranty in effect at the time of replacement.
WHAT IS NOT COVERED BY THIS WARRANTY?
1. Tires branded or marked “Non-adjustable (N/A)”, or “Blemished (Blem)”, or
previously adjusted.
2. Irregular wear or tire damage due to:
a) Road Hazards (including punctures, cuts, snags, impact breaks, etc.).
b) Wreck, collision, fire, or vandalism.
c) Improper inflation, overloading, misapplication, misuse, negligence, high-speed tire
spinning, chain damage, improper mounting or demounting.
d) Mechanical condition of the vehicle, including misalignment, wheel imbalance, faulty
shocks or brakes.
3. Ride disturbance after the first 2/32” of treadwear or due to damaged wheels or any
vehicle condition.
4. Ozone or weather cracking on tires over four (4) years from the data of manufacture.
5. Alteration of the tire or addition of alien material or transfer from one vehicle to
another.
6. Loss of time or use inconvenience, or any incidental or consequential damages.
7. Tire use outside Canada.
WHAT IS THE RADIAL CASING WARRANTY?
A. Casing of radial truck tires are warranted when tire becomes
unserviceable or unretreaded due to factors within manufacturer’s condition.
B. Casing warranty is valid during the 2nd retreaded life or for three (3) years from the
date of manufacture, whichever comes first.
C. Tires used in mining & logging service are not covered under this warranty.
WHEN DOES THE WARRANTY END?
A tire has delivered its full original treadlife and the new tire coverage of this warranty
ends when the treadwear indicators become visible, or for (3) years from the date of
original tire manufacture or new tire purchase date (without proof of purchase, date of
manufacture will be used to determine age.) Casings may continue to be warranted
beyond the new tire coverage. Please refer to the Radial Casing Warranty for warranty
details on casings.
HOW DO YOU OBTAIN AN ADJUSTMENT?
In order to be eligible for Limited Warranty service, the owner must:
A. Present the adjusted tire to an authorized retailer or wholesaler; and
B. Present proof of purchase (if applicable) to faction of the retailer;
C. Complete and sign a Warranty Claim Form, which is available from EXPORTATION MULTI TIRES.
DISCLAIMER
This warranty or any warranty stated or referred to herein, is exclusive and in lieu of any
other warranty regarding the quality of tires, whether expressed or implied,
and remedies for breach thereof shall be limited to those specifically provided herein.
Distributed By
Exportation Multi Tires
CORPORATE HEAD OFFICE
11410 Armand Chaput
Montreal, Qc., H1C 1S7
T: +1-514-485-3533 F: +1-514-489-9220